Frequently asked questions

In very rare circumstances, the yacht might be sold or be found unsafe before you embark on your holiday.

Should the Principal cancel the Charter for these reasons, we will reasonably endeavour to find you an acceptable replacement charter, or provide a full refund.

From time to time charters are cancelled due to unforeseen circumstances. Cancellations will be subject to the applicable cancellation clause and any applicable cancellation fees in the Principal’s Charter Agreement that you will be sent at the time of confirming the charter.

Cancellation will be effective from the date the Client receives the acknowledgement of the receipt of cancellation from the Principal.

A yacht charter allows you to hire a yacht for a specific period. You can enjoy the luxury of sailing while exploring beautiful destinations. It’s a unique way to experience the sea with family or friends.

It depends on the company and destination. Paddle boards, kayaks, fishing gear, waterskis, fast speed boats, drones etc are all available at an additional price. However, snorkels and fins are typically included in the charter fee and on board already.

Certain marinas do have pre-supply companies, however they add 10% onto the total. We recommend that whilst one or two are checking in, another two go and do the supply run to the local supermarket, that way you can maximise your time on board and pick the ingredients that you are accustomed to.

Transfers can be arranged and incorporated into the charter fee at an additional cost.

Unfortunately there are too many variable and security steps to allow us to do this. We can recommend the best airports to access your boats.

A hostess will make your meals and provide drinks whilst onboard and generally take care of everything in the galley and cleaning duties.

A skipper takes charge of everything to do with sailing and manoeuvring the yacht. He will use his local knowledge to enable you to have the best experience and will advise the best route and restaurants.

All crew require their own cabin (unless previously stated), food provided for all meals during the charter. They will usually have the same food as you when onboard and if in port they are mostly happy to have €15 and go ashore to leave you to have a private meal.

The Advanced Provisioning Allowance is typically 25-30% of the charter fee for crewed yachts. It is paid to the captain, who draws from it to pay for mooring, fuel, food and expenses encountered by the guests whilst onboard. Whatever is left is returned or typically can be left as the tip.

With over 20,000Nm between the two founders, countless personal visits and familiarisation trips we have some of the best local knowledge to offer. We also have no affiliation with any yacht management companies and so have impartial advise on the whole selection of yachts available.

The maximum guest are 12, this is obviously dependent on the bed layout as well. But due to safety regulations, even a 100m super yacht is still limited to 12 guest unless its registered differently.

In the Mediterranean yes, a minimum of a Day Skipper, ICC or an ASA104 will suffice, however this is dependent on the destination and the company. For the Caribbean you require experience on similar sized vessels, which can be backed up. Please contact one of our brokers to find out what qualifications or experience you require.

A bareboat charter is when there is no hired help or skipper. It is the purest form of sailing, however a qualified member of crew is required to be responsible for the yacht.

Whilst charter companies in the Mediterranean are required to be 7 days, Saturday to Saturday, there are day charters available. The Caribbean are much more relaxed and shorted charters of 5 days are allowed during peak times. However, during the Christmas period this increases to 7-10 days.

The boats are insured and you are responsible for the total value of the pre-mentioned security deposit only. Sometimes there is an optional non-refundable damage deposit insurance (damage waiver) offered instead of regular security deposit.

This is a non negotiable figure, that needs to be authorised on a credit card. The amount will not leave your account, however will be accessible if the boat comes back with damage, and taken in proportion to the damage done, if you did not take out insurance.

As always a tip is down to your discretion and is dependent on the level of service you have received over your charter. 10-15% of the charter fee is standard practice in the industry. 5-10% in the Med and 10-15% in the Caribbean.

As brokers we get to see the whole yacht charter market and with years of experience, we have shortlisted the best suppliers. We are an unbiased third party, who will advise you to choose the most suitable yacht and destination for your needs and skills. You will receive the same price as if you went straight to the company, but without the knowledge and expertise to make sure you get the best deal.

If you are unable to get to your departure destination due to COVID-19 disruption, you can reschedule till a later date within or 12 months or you can receive a credit note for your deposit which can be used toward a future charter. Rescheduled charters are subject to current pricing. The policy covers disruption as border closures, a government advisory against travelling to your destination or restrictions preventing us from operating your charter at the departure destination. The following does not qualify as disruption: Failure to provide a negative COVID-19 test to enter the country you are visiting, and a requirement to quarantine to enter the country you are visiting or to return home.

50% of the charter fee is required on signature of the contract to reserve your yacht. The remaining 50% of the charter fee is required 6 weeks before the departure date. If you have added extras, such as skipper, paddle boards etc, then these might have to be paid at the base before departure.